How To Be An Effective Supervisor (Feb. 28)
Do you want to become an EFFECTIVE SUPERVISOR? Do you need help in MANAGING YOUR PEOPLE? Do you want to learn how to help them ACHIEVE their FULL POTENTIAL?
Then, you need to ATTEND this Supervisory Skills training!
As a supervisor, your role is critical in managing the operations of the company and in delivering its goals. That’s why you need to be properly trained and set up for SUCCESS!
This SUPERVISORY SKILLS program will help you JUMPSTART your role as supervisor and equip you with the needed skills to deliver results through other people. This will cover sourcing, recruiting the right people, training, managing performance, and preventing labor cases (which is very important here in the Philippines).
Certificate of Completion
Get a certificate from Olern when you finish this course.
Meals and Snacks Included
Meals and snacks will be provided during the live training.
We guarantee that you will learn from this training.
WHAT YOU WILL LEARN:
As the business grows, companies must be able to adopt and scale the operations to serve more customers efficiently. Serving thousands of customers is way more complicated and requires multiple teams or departments to work hand in hand.
The business owner or general manager cannot do it alone. He/she needs the help of the Supervisors and Team Leaders because they serve very important roles in leading their teams toward one cohesive goal.
But oftentimes, Supervisors and Team Leaders need to be trained first to make them more confident and enable them to perform to their full potential. They must be guided accordingly to set them up for success...
This SUPERVISORY SKILLS program will help them jumpstart in their role as supervisors and equip them with the needed skills to deliver results through other people. This will cover sourcing, recruiting the right people, training, managing performance, and preventing labor cases (which is very important here in the Philippines).
WHO SHOULD ATTEND:
Module 1: Managing Self
Learning Objective: To examine one’s own motivation and communication style and use that to create an employee profile with similar or complementing styles
a. Self-awareness on motivation and communication style
b. Time management skills
c. Stress management skills
Module 2: Managing Others
Learning Objective: To compare various supervisory styles and develop a strategy on building an effective team
a. Motivational theories
b. Supervisory styles and competencies
c. Building an effective team
Module 3: Managing Conflict
Learning Objective: To recognize how conflicts arise and to formulate a policy to resolve them
a. What are conflicts
b. Different approaches in resolving conflicts
c. The Company Handbook
Module 4: Process Management
Learning Objective: To recognize which tasks can be done, ditched, deferred, or delegated to improve business processes
a. The business model defined
b. The entrepreneur’s role in the business
Module 5: Performance Management
Learning Objective: To decide on the best approaches in coaching and mentoring based on the role-playing.
a. Coaching and mentoring defined
b. Management by walking around
c. Sources of positive reinforcement
Module 6: Basic Labor Relations
Learning Objective: To identify basic practices and pitfalls in supervising and managing employees that may result to a labor dispute.
a. Recap the Company Handbook
b. Highlights of the Philippine Labor Code for SMEs
c. Best practices in hiring, managing, and firing employees
VENUE AND LEARNING INVESTMENT:
VENUE: Olern Training Hub, Unit 905 Citystate Centre Bldg., #709 Shaw Blvd., Pasig
DATE: February 28 (Wednesday), 9am - 5pm
Super Saver Rate: ₱4,995.00
ABOUT THE SPEAKER:
Ivy Oliva facilitates workshops on Communication, Business Writing, Sales, Stress Management, Customer Service, Personality Development, Telephone Etiquette, Leadership and Supervisory Skills.
She is part of the CONSULTASIA GLOBAL, a Training and Development Consulting Group engaged in developing and delivering training programs, specializing in Customer Service, Leadership, Business, Sales and Life Coaching.
Founded in 2010, CONSULTASIA has successfully established presence in the United Kingdom, Canada, the Philippines and Australia, delivering only high quality training solutions and proactively pursuing strategic alliances with global firms and consultants to stay ahead in the industry.
Ivy's professional experience in the Real Estate, Training and Development, Business Consulting and Education sectors has made her an effective trainer and facilitator for Consultasia’s diverse clientele all across organizations, from rank and file to top-level Management.
She earned units from De La Salle University’s dual degree program, Juris Doctor-Master of Business Administration (JD-MBA), graduated with a Degree in Bachelor of Arts, Major in English, from Bicol University, and is currently pursuing her Masters in Public Administration in the Northern University of the Philippines.
She has been actively involved as a civilian instructor in the Philippine National Police (PNP) and Bureau of Fire Protection.
Take This Program Now!
WHAT OLERN STUDENTS HAVE TO SAY:
It's the most complete module for those who are serious in setting up a business!
"The Masterclass has a lot of real-life examples. Very complete and concise "journey" with the modules, from personal reflection to ideation to business planning to financial.
It's the most complete module for those who are serious in setting up a business."
The training was worth more than any other mastermind groups in the Philippines!
The value in the training and overall was worth more than any other mastermind groups in the Philippines. Balance in all aspects; advertising, content, golden nuggets everywhere. They maximize the full potential of each material they can produce to help us starting ecom business.
The Masterclass is an excellent guide for Business Start-Up.
"Very Attentive to details, Sir Jerry can create an environment that students and mentor are both learning through class discussion.
The Masterclass is an excellent guide for Business Start-Up."