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Retail Management Masterclass

11,990.00

Do you want to know how to design EFFECTIVE LOCAL MARKETING efforts for your stores?  Do you want to learn how to properly manage store inventory to avoid over-stocking or out-of-stocks?  Do you want to discover the BEST PRACTICES in managing your retail stores?

Then, attend this 2-Day Masterclass on Retail Management!

In this one-of-a-kind Masterclass, Eric Caeg, the Founder of Retail Academy and the Chairman of the Association of Filipino Franchisers, Inc. (AFFI), will share with you the best practices and latest trends in managing your retail stores based on his more than 20 years experience in the retail industry.

So if you want to improve your inventory management, engage your customers through effective local store marketing efforts, or build customer loyalty, this is a traing you should not miss!

Whether you are managing 1 or hundreds of stores, effective retail management can boost your sales and minimize your costs.

So ENROLL NOW and improve your sales through effective retail management!

Certificate of Completion

Get a certificate from Olern when you finish this course.

Meals and Snacks Included

Meals and snacks will be provided during the live training.

Satisfaction Guaranteed!

Satisfaction Guaranteed!
We guarantee that you will learn from this training.

Description

WHAT YOU WILL LEARN

  • What are the different levels of Customer Loyalty
  • What are the different types of retail customers
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    How do you avoid over-stocking or out-of-stocks
  • How do you display your products to entice customers to buy
  • How do you handle difficult customers
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    How do you handle customer objections during the sales process
  • How do you avoid pilferage and shoplifting
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    How do you ensure that all assets in the store are properly accounted for
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    How do you design effective local marketing efforts
  • How do you create budgets for your store
  • How do you manage cash and minimize fraud
  • How do you establish Store Key Performance Indicators (KPI)
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    What is the best way to engage your customers and build loyal following
  • What should you do when there is an irate customer
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    PLUS... many more!

Take This Program Now!

PROGRAM DESCRIPTION:

This Masterclass in Retail Management will teach you the end-to-end of retail management, from building customer loyalty, inventory management, conducting local store marketing up to store financial management.

In this one-of-a-kind Masterclass, Eric Caeg, the Founder of Retail Academy, will share with you the best practices and latest trends in managing your retail stores based on his more than 20 years experience in the retail industry.

So if you want to improve your inventory management, engage your customers through effective local store marketing efforts, or build customer loyalty, you should attend this training!

ENROLL NOW and improve your sales through effective retail management!

WHO SHOULD ATTEND:

  • Entrepreneurs and business owners who want to learn how to manage their retail stores effectively
  • Store Managers and Store Supervisors who want to enhance their skills on retail management
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    Operations Managers and Supervisors who want to know the best practices on managing their retail stores
  • Anyone who is interested in retail management

PROGRAM OUTLINE:

Module 1: Building Customer Loyalty
      a.  Introduction
      b.  Different Levels of Customer Loyalty
      b.  Different Types of Retail Customers

Module 2: Managing Customers
      a.  Handling Customer Objections during the Selling Process
      b.  Managing Various Customer Complaints

Module 3: Improving Store Management
      a.  Sales Management
      b.  Stock Turn Management
      c.  Store KRAs and KPIs
      d.  Product Management
      e.  Store Operations Management

Module 4: Ensuring Store Safety
      a.  Store Safety & Security
      b.  Asset Management

Module 5: Strategic Local Store Marketing
      a.  Strategic Local Store Marketing
      b.  Engaging the Market within the vicinity

Module 6:  Financial Management
      a.  Store Budgeting
      b.  Store Cash Management
      c.  Financial Management

VENUE AND LEARNING INVESTMENT:

VENUE:  Olern Hub, Unit 905 Citystate Centre Bldg., 709 Shaw Boulevard, Pasig (near Capitol Commons)
DATE:  June 13 - 14 (Thursday & Friday), 9am - 5pm

LEARNING INVESTMENT:
Super Saver Rate: 11,990.00

HOW TO ENROLL:

1.)  Click on the "ENROLL NOW" Button
2.)  In the cart, click on "Proceed To Checkout"
3.)  Kindly fill-up your details
4.)  Choose between "Bank Deposit" or "Credit Card/Paypal"
5.)  Click the "Place Order" Button

If you choose BANK DEPOSIT, we will email you the bank details right after you register.

Please take note that seats for this learning event are limited.  On-site payment is highly discouraged. Participants who settled their registration fee prior to the day of the event will be guaranteed to have seats and learning materials.

Walk-in participants and those who have reserved seats but will only pay on the day of the event shall be on the waiting list. Seats and learning materials shall be subject upon availability.

We reserve the option to cancel or reschedule a learning event if the minimum number of participants is not met.

NOTE: 
1.) Cancellations made seven (7) days before the learning event will be charged 20% of regular rate as administrative fee.
2.) Cancellations made a day before or no-show during the learning event will be charged 50%. However, substitution may be made at any time on or before the learning event.

3 + 1 Group Rate!

Want to attend with your team?  You should!

Register and pay for three (3) persons and we'll give you a fourth seat for FREE!  To avail, simply enroll three (3) persons and email us the name of the fourth attendee and we'll take care of the rest!

Take This Program Now!

ABOUT THE MENTOR:

Eric Caeg is a Business and HR Consultant for various companies in the Retail, Food and Manufacturing Industries.

He is the Founder, Retail Academy Philippines, a Training & Development Center for Filipino Service Frontliners.  He is a Senior Consultant of Family & Business Strategic Coaching an affiliate of Wong + Bernstein Strategic Advisory Group.

He is also the Chairman of the Board, Association of Filipino Franchise, Inc. (AFFI), 2018 Board of Directors and the Vice President, International Coach Federation Philippines Chapter (ICFP) 2017-2018.

His professional expertise are in the areas of Human Resources, Organizational Development, Sales and Operations and Marketing.  From his 20 plus years of working, he has served in various capacities rising from the rank from Junior Marketing Assistant to Sales & Marketing Head, General Manager and as Human Resources Director.

Enroll In This Program Now!


11,990.00

WHAT OLERN STUDENTS HAVE TO SAY:

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Tin Aberia Janiola eCommerce Workshop

Super sulit ang kada piso na ibabayad mo!

Superb info, superb mentors, superb workshop! Super sulit ang kada piso na ibabayad mo! Good job and more power mga masters!

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Dra. Ivy Sapanghila Startup Blueprint Masterclass

Very practical and easy to understand than boring traditional seminars.

"It exceeded my expectations! This is my first online course yet I found it very practical and easy to understand than boring traditional seminars!"

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Christian Noble eCommerce Workshop

The training was worth more than any other mastermind groups in the Philippines!

The value in the training and overall was worth more than any other mastermind groups in the Philippines. Balance in all aspects; advertising, content, golden nuggets everywhere. They maximize the full potential of each material they can produce to help us starting ecom business.

Event Details

Start date: June 13, 2019

End date: June 14, 2019

Start time: 09:00 a.m.

End time: 05:00 p.m.

Venue: Olern Hub, Unit 905 Citystate Centre Bldg., Shaw Blvd., Pasig City

Directions: Grab/Waze Address: Citystate Centre You can park at Ynayes Gym (open parking) just beside the building. You can also park at Estancia Mall (covered parking) in Capitol Commons, just beside Ynares Gym.

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